FAQs

You couldn’t be closer to a winery! As a Club member, you’re part of our extended family and always welcome at the estate upon request. By joining, you play a direct role in continuing Charmail’s story and pursuit of excellence.

🤩 Personalized guidance to help you find the Charmail that best suits you and discover your favorite vintage.

📦 Free delivery in France for orders of 12 bottles or more.

💶 20% off your second 12-bottle case with your first order.

⚜️ Priority access to rare or older vintages (before 2017).

🎁 Guaranteed annual allocation so you never miss your favorite cuvées.

🏰 Exclusive access to the Château, including private tours and tastings."

We’re confident you’ll love it — but if not, we’ll refund you, no questions asked. One refund per customer. That’s it.

Absolutely not. You’re free to enjoy and explore our wines as you wish, with no commitments or obligations.

We offer fast, secure delivery to several countries, including the United States, Belgium, the Netherlands, France, Spain, Portugal, Switzerland (via our partner), and Austria. Carrier insurance is also included where available.